Privacy Policy

Welcome to RF Modern Bakery Design ("we," "our," or "us"). We operate the website rfmodernbakerydesign.com. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our services or online courses, or otherwise interact with us.

Please read this policy carefully. By using our website and services, you consent to the practices described herein.

We collect several types of information from and about users of our website:

• Personal Identifiers: Such as your name, email address, postal address, phone number, and business name when you fill out a contact form, sign up for a course, or make a purchase.
• Commercial Information: Records of products or services purchased, obtained, or considered, such as your enrollment in our online courses or your custom design project inquiries.
• Financial Information: Payment information (like credit card details) is processed securely by our third-party payment processors (e.g., Stripe, PayPal). We do not store your full financial data on our servers.
• Technical Information: Automatically collected information about your equipment and browsing actions, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
• Professional Information: If you are a potential client for our custom design services, we may collect information about your bakery business, design preferences, and project requirements.
• User Content: Any content you submit, such as project briefs, feedback, comments, or assignments for our courses.

We use the information we collect for the following business purposes:

• To provide, operate, and maintain our website and services.
• To process your transactions and manage your orders for custom concepts and online courses.
• To create, maintain, and service your customer account.
• To communicate with you, including responding to your inquiries and sending you administrative emails (e.g., order confirmations, course updates).
• To send you marketing and promotional communications, in accordance with your preferences.
• To improve our website, services, and customer experience.
• To prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• To comply with legal obligations and enforce our terms and conditions.

We may share your information in the following situations:

• Service Providers: We share your data with trusted third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information where required to do so by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety, or that of others.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not sell your personal information to third parties.

If you are a Utah resident, the UCPA grants you the following rights with respect to your personal data:

• Right to Access: You have the right to confirm whether we are processing your personal data and to access that data.
• Right to Delete: You have the right to delete the personal data you have provided to us.
• Right to Data Portability: You have the right to obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.
• Right to Opt-Out: You have the right to opt-out of the processing of your personal data for targeted advertising.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 45 days as required by Utah law. We may need to verify your identity before processing your request.

We implement appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements.

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.